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Term of Service

1. Acceptance of Terms
 

By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws in Canada and British Columbia.
 

2. Products & Services
 

Royal Gourmet Foods offers packaged food products. All products are subject to availability and may be modified or discontinued at any time without notice.
 

3. Pricing & Payment
 

  • All prices are listed in Canadian Dollars (CAD)

  • Applicable taxes are added at checkout

  • Payments must be made at the time of purchase

  • We reserve the right to correct pricing errors
     

4. Orders & Fulfillment
 

We reserve the right to:
 

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders due to errors, suspected fraud, or supply issues
     

You will be notified if your order is cancelled.
 

5. Shipping & Delivery
 

Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by:
 

  • Carriers

  • Weather conditions

  • Incorrect address provided by the customer
     

Risk transfers to the customer upon delivery.
 

6. Returns & Refunds
 

All returns and refunds are governed by our Return Policy.
 

Nothing in this section limits your rights under the Business Practices and Consumer Protection Act or other applicable laws.
 

7. Food Safety Disclaimer
 

Customers are responsible for:
 

  • Proper storage and handling of products after delivery

  • Reviewing ingredient and allergen information
     

We are not liable for adverse reactions where product information was clearly provided.
 

8. Intellectual Property
 

All website content (text, images, branding, logos) is the property of Royal Gourmet Foods and may not be used without written permission.
 

9. Limitation of Liability
 

To the fullest extent permitted by law:
 

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability is limited to the amount paid for the product
     

This limitation does not apply where prohibited by law.
 

10. Indemnification
 

You agree to indemnify and hold harmless Royal Gourmet Foods from any claims arising from:
 

  • Misuse of our products

  • Violation of these Terms
     

11. Governing Law
 

These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.
 

12. Changes to Terms
 

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
 

13. Contact Information
 

Royal Gourmet Foods
Burnaby, BC, Canada
Email: info@royalgourmet.ca
Phone: 604-420-2220

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